Returns & Exchange
Our sarees and other clothing items are either handloom made/handwoven/hand painted or hand dyed.
As these involve various activities by hand, there will be irregularities, inconsistencies and print errors.
These show the authenticity of the make and will not be considered as damage.
Furthermore, we at Navarasam, run each order through multiple rounds of quality check for any damages.
Please feel free to go through our customer reviews on our instagram handle and reach out to us to have a conversation.Â
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We take utmost care and effort to make sure the product match its real colour. However, there will be 5-10% colour change as it depends on individual phone/laptop/browser pixel quality, image resolution, brightness etc.
Return/exchange will not be entertained on colour variation issues due to the above mentioned reason.
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If the product has been received damaged, we would require a parcel opening video to be sent on our WhatsApp number with the order number, name and city within 2 days of receiving the order.